Terms & Conditions
Last updated: 21 September 2026
Article 1 – Definitions
In these Terms and Conditions, the following definitions apply:
Customer: any person who places an order through our website.
Order: a request by the customer to purchase one or more products offered on our website.
Return period: the period within which the customer may return an order, as set out in Article 6.
Website: https://graceandcurvesboutique.com
Article 2 – Company Information
Shop name: Grace and Curves Boutique
Email: Support@graceandcurvesboutique.com
Article 3 – Applicability
These Terms and Conditions apply to all offers, orders, and agreements concluded through Grace and Curves Boutique.
Before an agreement is concluded, these Terms are made available to the customer so that they can easily be saved or consulted.
Article 4 – Offers and Prices
All offers on our website are without obligation and subject to availability.
We reserve the right to change or withdraw products, prices, or offers at any time.
All prices are shown in US dollars (USD). Any applicable state or local sales tax is calculated and displayed at checkout. Standard shipping within the United States is free. Optional Priority Shipping is available at checkout for $3.95.
Article 5 – Conclusion of the Agreement
An agreement is concluded once the customer places an order and it has been electronically confirmed by Grace and Curves Boutique.
After receipt of the order, the customer receives a confirmation email.
Article 6 – Returns and Cancellations
The customer may return an order within 30 days of receipt, without giving a reason.
The cost of returning products is the customer’s responsibility, except where the product received is damaged, defective, or incorrect. In those cases we cover the return shipping cost.
Products must be returned unworn, unwashed, undamaged and, as far as reasonably possible, in their original packaging. For hygiene reasons, opened underwear cannot be returned.
Orders can be cancelled free of charge until they have been processed. Once an order has been processed, cancellation is no longer possible and the return procedure applies instead.
The full procedure is set out in our Return & Refund Policy, which forms part of these Terms.
Article 7 – Refunds
After we have received and inspected the return, the purchase amount is refunded within 14 days, via the same payment method used to place the order.
If a product is returned damaged or shows signs of use beyond what is necessary to assess it, a reduction in value may be applied.
Article 8 – Sales Tax and Shipping Destinations
We ship to addresses within the United States. Any applicable state or local sales tax is calculated at checkout and included in the amount charged.
We do not currently ship to addresses outside the United States.
Article 9 – Conformity and Warranty
We warrant that our products conform to the agreement and to the requirements that may reasonably be expected of them.
Any defects should be reported as soon as possible, and preferably within 14 days of discovery, via Support@graceandcurvesboutique.com.
Article 10 – Delivery
Orders placed before 11:59 PM ET are processed and shipped the next day. Orders are processed seven days a week, excluding public holidays.
The estimated delivery time is 5 to 10 business days (Monday to Friday) after your order has shipped.
Should a delivery unexpectedly be delayed, we will inform the customer as soon as possible.
Article 11 – Complaints Procedure
Complaints about products or our services can be submitted via Support@graceandcurvesboutique.com.
We aim to provide a substantive response to every complaint within 14 days of receipt. If more time is needed, we will inform the customer accordingly.
Article 12 – Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States.
Customer Service
Opening hours:
Monday – Friday | 9:00 AM – 5:00 PM ET
Saturday – Sunday | 10:00 AM – 5:00 PM ET
Email: Support@graceandcurvesboutique.com
